COVID-19 has challenged GBS service delivery on every level. On one hand, it’s been a ‘myth buster’ demonstrating that working remotely can be a viable option. On the other hand, the rapid transformation required in response to the pandemic has exposed weaknesses in the GBS business model. The way companies re-think and redeploy their workforces now could vastly improve business resilience for the future.
To discuss this topic, Talent Intuition is delighted to invite you to a virtual breakfast panel discussion in partnership with Digiworkz and an exclusive panel of GBS and HR leaders, including:
GBS centres that were highly digitised have fared better during the COVID-19 crisis. But the future success of GBS requires more than simple shift to automation or to new locations. The new ecosystem of work calls for a decoupling of individuals from tasks, resulting in a re-think of people and places.
This will be a live event only for a limited number of attendees. Those who attend will receive a recording of the event.
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What questions do you have for our panellists? You can submit your questions during registration.